Privacy policy
Privacy Policy
Last updated: May 2026
Kids Essentials Shop operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").
Kids Essentials Shop is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including payment card information, transaction details, and payment confirmations.
- Account information including your username, password, preferences and settings.
- Transaction information including items viewed, added to cart, purchased, returned, exchanged or cancelled.
- Communications with us including information provided when contacting customer support.
- Device information including browser type, IP address, and unique identifiers.
- Usage information including how and when you interact with the Services.
Personal Information Sources
- Directly from you when you create an account, place an order, or contact us.
- Automatically through cookies and similar technologies when you use the Services.
- From service providers who process data on our behalf.
- From partners or other third parties.
How We Use Your Personal Information
Provide, tailor, and improve the Services: to process orders, payments, shipping, returns, manage accounts, provide customer support, and personalize your shopping experience.
Marketing and advertising: to send promotional communications and show relevant advertisements based on your activity.
Security and fraud prevention: to authenticate accounts, monitor for fraudulent activity, and protect our Services.
Communicating with you: to respond to inquiries and maintain our business relationship.
Legal reasons: to comply with applicable laws and enforce our policies.
How We Disclose Personal Information
- With Shopify, vendors, and service providers for payments, hosting, analytics, shipping, and support.
- With marketing partners for advertising and promotional services.
- When required to complete transactions such as shipping products.
- Within our corporate group or affiliates.
- In connection with legal obligations or business transactions.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit may be transferred to and processed in countries outside your place of residence.
Third Party Websites
Our Services may include links to third-party websites. We are not responsible for the privacy or security practices of those sites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children. Parents or guardians may contact us to request deletion of such data.
Security and Retention
No method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
Your Rights and Choices
Depending on your location, you may have rights including:
- Access to your personal information
- Request deletion of your personal information
- Correction of inaccurate information
- Receiving a copy of your data
- Opting out of targeted advertising
- Restricting or objecting to certain processing
- Withdrawing consent where applicable
Complaints
If you have concerns about how we handle your personal information, please contact us. You may also have the right to contact your local data protection authority.
International Transfers
Your information may be transferred and processed outside your country of residence using recognized legal safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
Contact
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:
Email: hello@kidsessentialsshop.com
Phone: +61 448 695 137
Address: 3 Eucla Street - Fitzgibbon - 4018 - Queensland - Australia